Frequently Asked Questions

Can I book a transfer to the airport?

Sure! Just type where you would like to be picked up from in the first column in the reservation module and type the airport name on the second. Once you click on ''continue'', you will find the vehicle types and reservation form to complete your transfer request.

Other Questions

I want to book a one way trip to/from the airport but I'm not taking a flight. Is this possible? Can I make a booking for a different number of passengers for the outbound journey and for the return? How long will my journey take? I can't find my hotel or accommodation name in your list? What do i do? My travel group are landing on different flights, how can I book? Which vehicle should I book? What type of vehicle brand Hana Travel use for the transfers? Can I book a transfer if I am not going to/from an airport, cruise port but from one hotel to another hotel or one region to another region? Do your service cater for wheelchair users and people with disabilities? What does the price include? When should I book my transfer? Can minors book or travel alone? The members in my travel group need to be picked up or dropped off from different addresses. Can I book this? Is it safe and secure to travel with Hana Travel? How many luggage entitlement will I have? Can I make a last minute booking? Do you provide insurance for the passengers in the vehicle during the transfer? Can I book a one way trip? How do I book a private transfer service to my private accommodation? Will anyone else be travelling in the vehicle I book? Can I make a booking on behalf of a third party? Could you please assist me with my own language?